I want to retrieve my data from US clouds. Since then, I've been struggling with the setup of your software to get it working on my iPhone, iPad, MacOS, and especially on my Linux PC. With moderate success. However, I'm reading up on it 💪🏻
EDIT: Oh Joined as a user and set it up myself.
This entry was edited (Tuesday, November 25, 2025, 11:09 AM)
@abeorch I'm currently working (late shift). I'll take a few screenshots tomorrow morning and post them here. Thank you very much for your interest 🥰 (Translated from German with DeepL)
@abeorch I need a little more time to work out the details. I had to go to the doctor this morning and have to go back for the late shift soon. Stay tuned... 🥰
@abeorch So here are the informations (finally). Sorry, I only have everything in German. All the error messages I'm posting here are the same on all devices! #iPhone, #iPad, and #Linux. Only the MacOS version starts up without any problems (which is why my login details are correct). I'm responding in several steps because the number of characters is limited here on @Mastodon ( @ivory) 🙄
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@abeorch Step three: I get a message: Encryption.App is activated, but the keys are not initialized. Please log out and log back in (when I do this, the error message remains the same).
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@abeorch Step four: I get the message “Access denied. status token missing” And in these four messages, I go round in circles on all devices, instances, and operating systems. I can only log in correctly in the MacOS version. Linux, iPhone, and iPad strictly refuse to do so, and I have no idea what the Nextcloud app wants from me, since I am doing what it says. The internet doesn't offer much help. In forums, I am (as so often) simply dismissed with “use the search function.”
Hmm I'm no expert but could this be because part of the authentication process uses your browser to request the authenication with the nextcloud server and then pass back the authorisation - Do you have some privacy focused restrictions on your browser, what browser are you using?
When I log into the Nextcloud app on my Mac, it happens via a browser and I am then in the web interface. That works. The MacOS app from Nextcloud also works perfectly. The iOS and iPadOS versions do not work. There is no browser window for logging in. With the Linux desktop app, when I log in, I am taken back to the (Firefox) browser, where neither the web interface nor the Linux app works.
This entry was edited (Saturday, November 29, 2025, 1:46 PM)
@abeorch Only the MacOS browser and MacOS desktop app work, none of the others, even though the login details are always the same, including the Cloudshare address.
@abeorch ...and I've been actively trying to fix this error for about six months now. It's important to me that these apps work properly on my iPhone and Linux, as I no longer want to use a US cloud and my Linux otherwise has no cloud connection in the EU.
Translated with DeepL.com from german (free version)
Well, we used ownCloud on a server we controlled within an organisation I was on of the Sys Admins.
Later I did get myself a free Nextcloud account, but though it's connected on a NAS, it's not actively used. I have a Stack account, which is a fork.
Several months ago I tested a Nextcloud environment, turned out I was only expected to do some user work and not test it. I did give some feedback on the apps, and also again to not syncing temp files! Lock files etc. need to be synced!
We love all the stories! Thanks everyone for sharing your Nextcloud journeys. And shoutout to those persistent of you who managed to pull off more tricky setups.
Of course, we always work on our solutions and tooling to make self-hosting Nextcloud even easier to less experienced people. So your feedback is very welcome :)
Nextcloud 📱☁️💻
in reply to Nextcloud 📱☁️💻 • • •Starting with Nextcloud can be as easy as 1-2-3! 🎯
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Tell us in the poll how you first came aboard!
Not using Nextcloud yet? Try it instantly and see for yourself: 👉 nextcloud.com/instant-trial/
Request an instant trial - Nextcloud
Nextcloudabeorch
in reply to Nextcloud 📱☁️💻 • •like this
YunoHost and Co-op Cloud like this.
abeorch
Unknown parent • •kraftw33rk
in reply to Nextcloud 📱☁️💻 • • •I want to retrieve my data from US clouds. Since then, I've been struggling with the setup of your software to get it working on my iPhone, iPad, MacOS, and especially on my Linux PC. With moderate success. However, I'm reading up on it 💪🏻
EDIT: Oh Joined as a user and set it up myself.
abeorch
in reply to kraftw33rk • •kraftw33rk
in reply to abeorch • • •abeorch
in reply to kraftw33rk • •kraftw33rk likes this.
kraftw33rk
in reply to abeorch • • •abeorch likes this.
kraftw33rk
in reply to abeorch • • •kraftw33rk
in reply to abeorch • • •All the error messages I'm posting here are the same on all devices! #iPhone, #iPad, and #Linux. Only the MacOS version starts up without any problems (which is why my login details are correct). I'm responding in several steps because the number of characters is limited here on @Mastodon ( @ivory) 🙄
kraftw33rk
in reply to abeorch • • •@abeorch
First step: I start the app, get a security warning, and click on “Log in.”
kraftw33rk
in reply to abeorch • • •@abeorch
Second step: I enter my correct login details and click on “Log in.”
kraftw33rk
in reply to abeorch • • •@abeorch
Step three: I get a message: Encryption.App is activated, but the keys are not initialized. Please log out and log back in (when I do this, the error message remains the same).
kraftw33rk
in reply to abeorch • • •@abeorch
Step four: I get the message “Access denied. status token missing” And in these four messages, I go round in circles on all devices, instances, and operating systems. I can only log in correctly in the MacOS version. Linux, iPhone, and iPad strictly refuse to do so, and I have no idea what the Nextcloud app wants from me, since I am doing what it says. The internet doesn't offer much help. In forums, I am (as so often) simply dismissed with “use the search function.”
abeorch
in reply to kraftw33rk • •abeorch
in reply to abeorch • •kraftw33rk
in reply to abeorch • • •Nextcloud 📱☁️💻
in reply to kraftw33rk • • •Or the client repos:
github.com/nextcloud/ios
github.com/nextcloud/android
github.com/nextcloud/desktop
GitHub - nextcloud/server: ☁️ Nextcloud server, a safe home for all your data
GitHubkraftw33rk
in reply to Nextcloud 📱☁️💻 • • •kraftw33rk
in reply to abeorch • • •kraftw33rk
in reply to abeorch • • •kraftw33rk
in reply to abeorch • • •kraftw33rk
in reply to abeorch • • •@abeorch
...and I've been actively trying to fix this error for about six months now. It's important to me that these apps work properly on my iPhone and Linux, as I no longer want to use a US cloud and my Linux otherwise has no cloud connection in the EU.
Translated with DeepL.com from german (free version)
abeorch
in reply to kraftw33rk • •kraftw33rk likes this.
Angela Scholder
in reply to Nextcloud 📱☁️💻 • • •Well, we used ownCloud on a server we controlled within an organisation I was on of the Sys Admins.
Later I did get myself a free Nextcloud account, but though it's connected on a NAS, it's not actively used.
I have a Stack account, which is a fork.
Several months ago I tested a Nextcloud environment, turned out I was only expected to do some user work and not test it.
I did give some feedback on the apps, and also again to not syncing temp files! Lock files etc. need to be synced!
Daniel
in reply to Nextcloud 📱☁️💻 • • •rik
in reply to Nextcloud 📱☁️💻 • • •mementomori
in reply to Nextcloud 📱☁️💻 • • •Nextcloud 📱☁️💻
in reply to Nextcloud 📱☁️💻 • • •We love all the stories! Thanks everyone for sharing your Nextcloud journeys. And shoutout to those persistent of you who managed to pull off more tricky setups.
Of course, we always work on our solutions and tooling to make self-hosting Nextcloud even easier to less experienced people. So your feedback is very welcome :)
abeorch
Unknown parent • •